Booking Information & FAQs

Planning a party or event with Derby Inflatables? This page explains our current booking process, delivery coverage and the information we need to confirm your inflatable hire.

How Do I Check Availability?

Send us your event date, full delivery postcode, venue type, available space and preferred inflatable. We will confirm availability and whether the product is suitable for your location.

Where Do You Deliver?

We provide free delivery throughout all DE and NG postcode areas. Please give us the full postcode when enquiring so we can confirm the booking arrangements.

How Much Is the Deposit?

A 50% deposit is required to secure your booking. We will confirm the payment and remaining balance arrangements when your booking is accepted.

What Is the Cancellation Notice?

Please give at least 48 hours' notice before the event if you need to cancel. Contact us as soon as possible so we can discuss your booking.

Can I Collect the Inflatable?

Customer collection is available from 4pm on the day before the booked event, subject to prior arrangement and confirmation from Derby Inflatables.

What Information Should I Provide?

  • Event date
  • Full DE or NG postcode
  • Indoor or outdoor venue
  • Available setup space
  • Preferred inflatable
  • Best contact number

Will You Check the Setup Location?

Yes. Suitability depends on the product, available space, access and setup conditions. We will confirm the requirements before accepting the booking.

Ready to Enquire?

CHECK AVAILABILITY ON WHATSAPP CONTACT US